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Case Studies

The Client - Balfour Beatty

Balfour Beatty is a world-class engineering, construction, services and investment business. We create and care for essential assets: hospitals, schools, road, rail, utility systems and major structures.

The Challenge

Balfour Beatty Capital have multiple datacentre and all sites connected using 2Mb ADSL lines. Through natural growth and the need to control the disparate nature of the data and service became apparent.

The Solution

Modis worked with the IT team and engaged Juniper technology into the requirement. Juniper WXC technology was set apart from the competition due to the performance, ease of setup and support, ease of maintenance, scalability and the functionality it provides. Optimizing all traffic is essential using the compression and caching technologies but also being able to prioritise proved to be key. Modis Solutions consistently surpassed all of our expectations.
IT Project Manager

The Client - Major University

A major London University had a requirement to deliver a complete desktop refresh, in stages and ensuring continual support. This refresh was to deliver, install and commission 10,000 multi vendor IT assets across multiple campuses.

The Solution

Modis Solutions managed the complete cycle of configuration, delivery, installation and disposal of legacy equipment.
This service allowed the University to maintain positive cashflow by bonding the equipment in our warehouse, and calling off as needed. In working in this way, our client ensured consistency in supply of brands and software versions.

While value and performance are always key attributes of IT systems, in this case, the timely configuration and delivery was essential to the success of this project. Modis Solutions applied a project manager and delivery team to ensure complete continuity and consistency in supply.

“We knew that finding a single partner to supply, deliver and support would be a challenge, I was delighted to have discovered Modis Solutions for their calm, effective delivery of a very important project to our University”

Other Sucesses

"Modis Solutions has been looking after our IT infrastructure over the last 8 years on both the hardware and software maintenance contract, plus any additional IT requirements. They are always very professional and never push us to buy any equipment or applications that don’t suit our IT requirement. Their after sale support and Help desk are always helpful and patience with our queries.  They always attend our IT problems promptly and timely.  Their onsite engineers are always courteous and thorough.  Modis Solutions is our answer to having an in house IT specialist."
Administration Manager, Hong Kong Tourism Board

"We operate a mixture of Dell PC and Apple MacBooks and iMacs with a whole range of skill levels. We were previously supported by (and I use the term loosely), another Apple Approved Service Provider in the locality. The other provider had the unhappy knack of making us feel the problems we encountered were our fault. It reached the point where my staff would put up with serious IT problems than rather face the abuse. This was clearly no way to progress, but unfortunately we had signed up to a service contract for an extended period. Finally we had enough, and contacted Modis Solutions regardless the fact that we still had an appreciable time to run on our old contract. From the first telephone call it was clear that we had found a safe haven. We were understood!"
Managing Director, Taylair

"Modis Solutions provides computer hardware maintenance services to Royal Bank of Scotland Invoice Financing covering 7 major sites around the UK. The contract covers 54 servers and communications equipment along with a facility to call out engineers to investigate issues with hardware or software. Modis Solutions holds a complete range of spare equipment to cover the contract requirement. Calls are logged with their dedicated Modis helpdesk who log the call on its internal call management system, verify the diagnosis and then manage the repair of the equipment. Additional resources have also been provided to assist with helpdesk duties when required."
Royal Bank of Scotland

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